Haybaje Terms & Conditions — A Complete Guide to Using Our Platform

By using the Haybaje website and application, you are deemed to have fully accepted these terms and conditions. If you disagree with any part of these terms, please refrain from using our services.

Haybaje is an online Sports Betting and gaming platform designed for bettors in Bangladesh. These terms have been published in Bengali so that all our users can easily understand them.

• These terms and conditions apply to residents of Bangladesh only.
• Haybaje reserves the right to update these Terms & Conditions at any time.
• Users will be notified of any changes via email or in-app notification.
• Continued use of the platform will be considered acceptance of the updated terms.

To open an account with Haybaje, you must meet the eligibility requirements listed below. If these conditions are not met, Haybaje reserves the right to close your account at any time.

Age Requirement

You must be 18 years of age or older to open an account on Haybaje. We may request a copy of your National ID or passport for age verification.

Account Responsibility

• Keeping your login credentials secure is entirely your responsibility.
• You are responsible for all activity carried out on your account.
• Your account must not be shared with or used by anyone else.
• If you notice any suspicious login activity, contact support immediately.

Deposits and withdrawals on Haybaje are supported via Bangladesh's most popular mobile payment methods. We are committed to making every transaction as fast and secure as possible.

Withdrawal Conditions

• The minimum withdrawal amount is ৳300.
• KYC verification is mandatory before any withdrawal.
• Winnings earned from bonuses must meet the wagering requirements before a withdrawal can be made.
• Withdrawals are typically processed within 15 minutes to 24 hours.
• Withdrawals are sent to the same account from which the deposit was made.

Please read the following rules carefully before placing any bets on Haybaje. By betting, you confirm that you have read and agreed to these rules.

Bet Acceptance & Cancellation

All bets placed on Haybaje are accepted upon confirmation. Bets accepted at incorrect odds due to a technical error may be voided, and the stake will be refunded.

• Once a bet is confirmed, it cannot be changed or cancelled.
• A cash-out option is available on select bets before the match begins.
• In live betting, odds change every second — placing a bet late may result in it being settled at different odds.
• Winnings from successful bets will be credited to your wallet after the result is confirmed.
• In the case of disputed results, information from official sources will be considered final.

Maximum Win Limit

The maximum winnings per bet vary by market. In general, a single bet can win up to ৳50,000. This limit may differ for parlay bets.

Haybaje bonuses and promotions are designed to enhance your betting experience. Each bonus comes with its own terms and conditions that must be followed.

Welcome Bonus

New members get a 100% bonus on their first deposit (up to ৳10,000). A minimum deposit of ৳500 is required, with a 3x wagering requirement to claim this bonus.

• Multiple bonuses cannot be used simultaneously.
• Any unused bonus will be forfeited once the bonus period expires.
• Withdrawals cannot be made directly from bonus balance.
• Haybaje reserves the right to modify or discontinue any promotion at any time.
• Only one bonus is allowed per device, IP address, or household.

The following activities are strictly prohibited on Haybaje. Any violation may result in permanent account closure and forfeiture of all balances.

• Creating multiple accounts or claiming bonuses under different identities.
• Placing automated bets using betting software or bots.
• Money laundering or processing of illicit funds.
• Exploiting system errors or bugs for personal gain.
• Attempting to access another user's account.
• Match-fixing or colluding to manipulate betting odds.
• Allowing underage individuals to use your account.
• Registering with a false identity or fraudulent documents.

Haybaje believes betting is a form of entertainment — not an addiction or a source of income. We are deeply committed to responsible betting and provide users with a range of tools to help them stay in control.

Available Safety Tools

• Set daily, weekly, and monthly deposit limits.
• Session Time Limit — automatic logout after a set period of inactivity.
• Cooling-Off Period: Take a break ranging from 24 hours to 6 months.
• Self-Exclusion: Account deactivation for up to 5 years.
• Detailed reports on betting history and spending.

To learn more about responsible betting, visit our Responsible Gaming View page.

Haybaje takes the protection of your personal data very seriously. We use SSL encryption and the latest cybersecurity measures to keep your information safe.

What Information We Collect

• Full name, address, and date of birth (provided at registration).
• Phone number and email address.
• Payment information (partial — full card numbers are not stored).
• Betting history and account activity.
• Device and browser information (for security purposes).

Data Usage Policy

• Your information is never sold to third parties.
• Your information is used solely for service improvement and legal compliance.
• You can view your information or request corrections.

To read our full Privacy Policy Privacy Policy page.

Haybaje may temporarily suspend or permanently close an account under the following circumstances.

Reason for Suspension

• Suspected or confirmed violation of the Terms & Conditions.
• Additional documents may be required for security verification.
• Suspected unusual betting activity or fraud.
• At the user's own request (cooling-off or self-exclusion).

Grounds for Permanent Closure

• If multiple accounts are created or identity fraud is proven.
• If money laundering or any illegal activity is proven.
• If betting manipulation or system abuse is proven.

Haybaje is committed to resolving all disputes and complaints promptly and fairly. Our support team is available 24 hours a day to assist you.

Dispute Resolution Steps

1. First, submit your complaint via our live chat or email at support@haybaje.biz.
2. The support team will provide an initial response within 24–48 hours.
3. For complex disputes, a dedicated team will resolve the matter within 7 business days.
4. If you are not satisfied with the resolution, you may appeal to an independent mediator.

Haybaje reserves the right to modify, amend, or cancel these terms and conditions at any time. Users will be notified before any changes take effect.

• For significant changes, at least 14 days' advance notice will be given.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• Full dates and details of any changes will be published on this page.
• You will be notified via email and app push notifications.