Our Commitment to Data Security

Haybaje Privacy Policy — How Your Personal Information Is Protected

Every piece of your information is completely secure at Haybaje. What data we collect, how we use it, and how we keep it protected — it's all laid out here with full transparency.

Last Updated: January 1, 2026  |  Effective: January 15, 2026

Key Highlights of the Privacy Policy

Take a look at this summary before reading the full policy.

Minimal Data Collection

Haybaje only collects information that is necessary to provide its services. No additional personal data is gathered beyond what is required.

SSL Encryption Protection

All your data is secured with 256-bit SSL encryption. No third party can access your information.

Never Sold

Haybaje never sells your personal information to third parties. That is our core commitment.

You Are in Control of Your Data

You may request to view, correct, or delete your information at any time.

Cookie Controls

You decide which cookies to allow. Only essential cookies are mandatory.

Full Transparency in Plain Language

This entire Privacy Policy is written in plain, easy-to-understand language — no confusing legal jargon.

Section 01
Introduction & Applicability

By using the Haybaje website and mobile app, you are deemed to have accepted this Privacy Policy. We take your privacy seriously and are committed to protecting your personal information.

This Privacy Policy is written in plain, clear language. We want every Haybaje user to know exactly what we do with their information — no hidden clauses, no fine-print traps.

Applicability
This policy applies to all Haybaje services — including the website, Android app, and customer support channels. It covers only Haybaje's own services and does not apply to any third-party sites or services.
  • This policy is governed by the applicable laws of Bangladesh.
  • Any changes will be published on this page and users will be notified accordingly.
  • If you have any questions, contact us at support@haybaje.biz.
Section 02
What Information We Collect

Haybaje only collects the information necessary to operate and improve our services. We never ask for data we don't need.

Data Type What We Collect Why It's Needed
Identity Information Full name, date of birth, national ID number Age Verification & KYC
Contact Information Mobile number, email address Account Confirmation & Support
Financial Information Mobile banking number (partial) Payment Processing
Activity Data Betting history, login timestamps, bet amounts Service Operations & Fraud Prevention
Device Information IP address, device model, OS version Security & Technical Support
Cookie Information Session data, language preference, login status User Experience Improvement

How We Collect Your Information

  • Directly from you when you complete the registration form.
  • Automatically while using the platform (via log files and cookies).
  • Transaction confirmation data from the payment gateway.
  • Information provided when contacting customer support.
Section 03
How Your Information Is Used

Haybaje uses the data it collects solely for defined purposes. We will never use your information in any unexpected or unauthorized way.

Primary Use

  • To create, manage, and secure your account.
  • To process deposits, withdrawals, and betting services.
  • To complete the age and identity verification (KYC) process.
  • To prevent fraud and money laundering.
  • To support customer service and resolve issues.

Secondary Use (With Your Consent)

  • To send you personalized bonuses and offers.
  • To analyze and improve the quality of our services.
  • To keep you informed about new features and updates.
Our Commitment
Your data will never be used for advertising sales. Haybaje does not share your data with advertising networks.
Section 04
How Long Your Data Is Retained

Haybaje does not retain data longer than necessary. Once a service period ends or the legally required retention period expires, your data is deleted.

Data Type Retention Period Reason
Account Information For the duration of the account + 5 years Legal Requirements
Transaction Records 7 years Financial Regulations
Betting History 5 Years Auditing & Dispute Resolution
Customer Support Chat 3 years Service Improvement
Log Files 90 Days Security Monitoring
Marketing Information Until consent is withdrawn User Preferences
Please Note
Even after account closure, certain data may be retained for a legally specified period for compliance purposes. This data is not used to provide any services.
Section 05
Who We Share Your Information With

Haybaje never sells your data. However, limited information may be shared with trusted partners solely for the purpose of operating our services.

Authorized Sharing Partners

  • Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — used solely to confirm transactions.
  • IT Service Provider: Server and cloud service providers — bound by strict confidentiality agreements.
  • Fraud Prevention: Security specialist firm — for fraud detection.
  • Law Enforcement Agencies: Only when required by court order or legal obligation.
What We Never Do
Haybaje never sells or transfers your information to advertisers, data brokers, or other betting operators.

International Data Transfers

Our servers are located in Bangladesh and the Asia-Pacific region. Any international data transfers are carried out in strict compliance with the highest security protocols.

Section 06
Cookie Policy & Preferences

Haybaje uses cookies to enhance your browsing experience. The types of cookies we use are outlined below.

Cookie Preference Settings

You can also manage your cookie preferences directly through your browser settings.

Section 07
Your Rights

Haybaje believes every user has full rights over their own data. You may exercise any of the following rights at any time.

Right to Access Your Data

You may request to know what information Haybaje holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data unless we are required to retain it by law.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

Right to Data Portability

You may request a copy of your data to download.

Right to Object

You may object to marketing communications or the processing of your data.

How to Exercise Your Rights
To exercise any of your rights support@haybaje.bizEmail us or message us via the in-app support chat. Haybaje will respond within 30 business days.
Section 08
Security Measures

Haybaje uses industry-leading security technology to protect your data. Our security team monitors the system around the clock, 24 hours a day.

Technical Security

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for all data stored in the database.
  • Two-factor authentication (2FA) — for account login.
  • Firewall and DDoS protection measures.
  • Regular security audits (Penetration Testing).
  • Automated fraud detection system.

Institutional Security

  • Only authorized personnel have access to your data.
  • All staff are bound by confidentiality agreements.
  • Regular security training is conducted.
In the Event of a Data Breach
In the event of a security breach that affects your data, Haybaje will notify you within 72 hours.
Section 09
Children's Privacy Protection

Haybaje strictly prohibits account registration by anyone under the age of 18. We do not knowingly collect any information from children or minors.

  • Age verification is mandatory at the time of registration.
  • National ID verification is carried out in cases of suspected fraud.
  • Any account identified as belonging to a minor will be closed immediately.
  • Parents or guardians may contact us regarding a minor's account.
18+ Only
If you are aware of a minor using Haybaje, please notify us immediately at support@haybaje.biz.
Section 10
Changes to the Privacy Policy

Haybaje may update this Privacy Policy as needed. Any changes will be published on this page with the effective date clearly stated.

Our Commitment When Changes Are Made

  • At least 14 days' notice will be given prior to any significant changes.
  • You will be notified via email and in-app push notifications.
  • You will be able to compare versions before and after any changes.
  • If you do not consent, you will have the option to close your account.
Change History
January 2026: Cookie controls and data portability sections have been added.
July 2026: The children's privacy section has been expanded with more detail.
January 2026: Initial policy published.
Section 11
Contact & Privacy Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team.

Email
support@haybaje.biz
Live Chat
24/7 via App & Website
Response Time
Within 30 Business Days

If your concern is not resolved with us, you may file a complaint with the Bangladesh Telecommunication Regulatory Commission (BTRC) or the relevant authority.

🔒
Privacy Policy Compliance

By using the Haybaje platform, you confirm that you have read and agree to this Privacy Policy. Protecting your information is our highest responsibility.

🔒
🛡️

Your Data Is Safe — Bet with Complete Peace of Mind

Every piece of your information is protected with the highest level of security at Haybaje. Join now and experience the best betting platform in Bangladesh.

For users aged 18+. Please gamble responsibly.

বাংলা